Returns and Exchanges

Bridal Range

At Gee2, all sales are final and non-refundable. Given the customized nature of our products, we are unable to offer refunds or accept returns. Moreover, we do not offer exchange policies based on liking and disliking as well. Our products are tailored to the specific requirements of each customer hence, there is no return or exchange. Please note that only an advance payment equal to 25-35% of the total payable will ensure the confirmation of an order. 

We value your satisfaction and aim to provide high-quality customized dresses. We appreciate your understanding of our policies, which enable us to maintain the level of craftsmanship and personalized service that our brand is known for. If you have any further questions or concerns, please don't hesitate to contact our customer service team. We will ensure to accommodate you in any way possible.

Customized Formals

At Gee2, all sales are final and non-refundable. Given the customized nature of our products, we are unable to offer refunds or accept returns. Moreover, we do not offer exchange policies based on liking and disliking as well. Our products are tailored to the specific requirements of each customer hence, there is no return or exchange.

We value your satisfaction and aim to provide high-quality customized dresses. We appreciate your understanding of our policies, which enable us to maintain the level of craftsmanship and personalized service that our brand is known for. If you have any further questions or concerns, please don't hesitate to contact our customer service team.

If the product has a defect or size needs tailoring we will accommodate it in the best way possible. In case of a defect, a new article will be delivered to you by the brand. 

Ready to Wear

Any product bought from Gee2 online store can be exchanged from the Online Store ONLY, within 7 days of receiving it. Note that it must be unused and should have the tag in its original state.

If you receive a product that has a defect, we will carefully consider a replacement at the discretion of our management. We kindly request that you notify us in writing within 24 hours of delivery, providing us with details and photographic evidence of the concern.